Shipping Policy
Shipping
Everything you need to know about getting your order to you.
Domestic shipping (Australia)
We ship to all states and territories across Australia. Orders are dispatched within 1–2 business days. Standard and express options are available at checkout. Shipping rates are calculated based on your location and selected delivery method.
Standard delivery is estimated at 3–7 business days. Express delivery is estimated at 1–3 business days.
International shipping
We currently only ship within Australia, however we will be adding international shipping very soon!
Tracking your order
You'll receive a tracking number via email as soon as your order leaves our warehouse. Use this to follow your delivery in real time. If your tracking hasn't updated within 3 business days of dispatch, reach out and we'll look into it.
Incorrect address
Please double-check your shipping address at checkout. We're unable to redirect orders once they've been dispatched. If you've made an error, contact us at hello@sundaysalt.com.au as soon as possible and we'll do our best to help before it ships.
Missing or damaged orders
If your tracking shows your order has been delivered, but you can’t find your package we will try to do our best to help! We ask that you first look around your home or apartment complex and ask family, roommates, neighbors, and building management if they have seen your package. Packages are occasionally marked delivered in advance, but please contact us if your package has been missing for over 24 hours.
If your order arrives damaged or doesn't show up within the expected delivery window, contact us at hello@sundaysalt.com.au with your order number and we'll sort it out.
Questions
Get in touch at hello@sundaysalt.com.au and we'll get back to you within one business day.