Refund policy
Returns & Refunds
As a small business, every customers satisfaction matters to us and we make products that we truly believe in. If for any reason you're not happy with your Sunday Salt purchase, we offer a 100% refund to make it right.
If there is an issue with your order, such as receiving the wrong product or a damaged item, contact us as soon as possible so we can make it right.
Damaged or Incorrect Orders
If your order arrives damaged, faulty, or incorrect, email us within 7 days of delivery at:
Include:
- Your order number
- A photo of the issue
We’ll organise a replacement or refund as quickly as possible.
First-Time Purchase Guarantee
If it’s your first time trying Sunday Salt and you’re genuinely not happy, reach out.
We’re building this brand for real people, not perfect outcomes.
We’ll work with you to find a fair solution.
Refunds
Once approved, refunds are processed back to your original payment method.
Please allow 3 to 7 business days for the funds to appear, depending on your bank.
Subscriptions
You can manage, pause, or cancel your subscription at any time before your next billing cycle.
Refunds are not issued for orders that have already been processed and shipped.
How to Contact Us
For any return or refund enquiries: